Users and Permissions

User management

User management lets you define access rights and permissions for various types of users. Users can be for example family members, guests in a hotel or tenants in an office building.

  • User – Can change values manually – change temperature setpoint, switch on / off light etc. Its access to Smart Rules and to advanced device settings can be limited by Admin or Service user.
  • Admin – Can add or remove users, can change basic system settings.
  • Service – Hasn’t got a right to add or remove users. Has access to all system settings and configuration. Service level is used by installation partners.

There are two types of user account types:

  • Global account – Free account based on email login and password. User is authenticated by cloud, and a list of locations is sent from the server. Cloud server is used for authentication, and to generate list of available locations where the user can login. Login process is not required when switching between locations. Final authentication is always performed by control unit. Global account is used in 99% of cases.
  • Local account – Every control unit has predefined local user with login “admin” and password “admin”. Password can be changed. Local account is recommended only in special occasions: a) If end user should not be required to go through the process of creating account (e.g. tenant in a building uses pre-generated login / password); b) if total independence from internet or from cloud servers is required.


Permissions enable to set various types of access rights to devices and to Smart Rules. For example, a service person may want to limit users to perform certain actions which may inhibit functionality of the system. At the same time they may retain access to weekly schedules, blinds sensitivity to sun light etc.

Permissions can be applied to specific users or to user groups (Service, Admin, User).

Use the icons in the right top corner to get a quick overview about what can be seen by Service, Admin or User groups.

Example - List of devices

Example - Dashboard

Example - Smart Rules

Permissions for Devices and for Smart Rules

Default Permissions

To speed up the configuration process, every specific type of smart rule and device has a definition of ‘default’ permissions. If these are changed, they are automatically applied to all devices or smart rules of the same type, that do not have custom permissions set.

Default permissions for Location, Devices and Smart Rules