TapHome account
One account for the TapHome app, the partner portal and this website.
You only type your password on the secure page cloudapi.taphome.com.
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We'll pass your question to our technicians. We usually reply within 24 hours.
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🌙 The support assistant is away right now. The reply comes when it is back.
Sign in with your TapHome account and the assistant looks straight into your installation; the reply can also come by e-mail. Sign in
We can't see an installation with the Admin or Service permission on your account — the assistant replies without looking into an installation. For a reply by e-mail, use "Leave a contact" in the AI Assistant.
Support will see the page, your question and your conversation with the AI Assistant.
The reply comes to WhatsApp on your phone.
The WhatsApp message was not sent within 60 minutes.
Your question is with our technicians. Meanwhile, feel free to keep asking.