AI Assistant
Help with your TapHome installation.
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We'll pass your question to our technicians. We usually reply within 24 hours.
We only offer installations where you have Admin or Service. Core 1 does not get the beta — the assistant will tell you.
- New smart rule evaluation
- Condition and Scheduler
- Read-only permission
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For a reply by e-mail, use "Leave a contact" in the AI Assistant.
We need you to sign in so the assistant can see which installations you have Admin or Service on.
We can't see an installation with the Admin or Service permission on your account — the assistant replies without looking into an installation. For a reply by e-mail, use "Leave a contact" in the AI Assistant.
- The AI support assistant replies, a colleague helps with more complex things.
- It changes your installation only after you confirm.
- The assistant looks into an installation where you have the Admin or Service permission.
- By sending you agree to a reply via WhatsApp or e-mail.
- By sending you agree to a reply via WhatsApp.
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The reply comes to WhatsApp on your phone.
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The request is with support
We're looking for testers of the new version
You are among the first partners who can roll out 2026.1 to customers. The support assistant does the upgrade for you on WhatsApp or by e-mail — it checks the unit and makes a backup before the change.
Try 2026.1 before everyone else. The support assistant does the upgrade for you on WhatsApp or by e-mail — it checks the unit and makes a backup before the change.
- New smart rule evaluation
- Condition and Scheduler
- Read-only permission
The beta may contain bugs. We make a backup before the upgrade.
Thank you, we'll be in touch soon
Your question is with our technicians. Meanwhile, feel free to keep asking.